What's the minimum order quantity?
We are proud to say we don’t have minimum quantity for your order. Just tell us your idea and we’ll go over it the same way, no matter if you want one or one thousand units.

How long does it take to make it?
We offer the fastest turnaround times in the industry. The actual lead time for your project will depend on the size and complexity. Most projects are completed in 15 to 40 days.

How can I change something on my order?
If you need to change or cancel your order, please contact us immediately. We generally process orders within a few hours, and once our warehouse has processed your order, we will be unable to make any changes to your order.

How big can custom inflatables be made?
Custom inflatables can be made as large as you want. Keep in mind that bigger inflatables need more or stronger blowers and large enough spaces to use and store them. We provide the corresponding blowers and all the recommendations for the use of all our inflatables.

Does the sun have a bleaching or discoloring effect on custom inflatables?
Prolonged exposure to the sun’s rays will fade the colors and patterns on custom inflatables, but as we use UV-resistant ink for all our pool inflatables, you should not have any issues caused by the sun exposure. Anyway, it’s always better to make sure your inflatables are stored away from direct sunlight to ensure they last as long as possible.

How easy is it to set up custom inflatables?
We provide a personalized manual of use for each inflatable. It’s generally easy to set up. Blower takes care of inflating, but custom inflatables must be unfolded on flat, clean surfaces and weighted or staked down. It may require multiple people to fold and lift them.

What is the best way to store custom inflatables?
Clean and dry your custom inflatables. Roll them up tight, then place them in storage bins. Use a climate-controlled storage location. Keep them off the ground, and don’t stack items on top of them.

Shipping time:
Ocean freight shipments typically require 25-35 days for delivery, while air freight takes 5-10 days.

Shipping and Returns:
Delivery time is dependent on the approval of the proof, and may vary depending on the destination.

Shipping Estimates:
Shipping costs are based on the size and weight of the package. To obtain a quote and determine the exact shipping fee, please request a quotation.